PRIVACY POLICY

Effective date: 25.12.2019.

Welcome to Laundry Colony!

Laundry Colony values your privacy. This Privacy Policy describes how we collect, protect, share and use your information as part of our website and mobile App, and how you may access and control its use in connection with our marketing communications and business activities.

By visiting Laundry Colony, you are accepting the practices described in this Privacy Policy. Your use of the Website and mobile Apps is also subject to our Terms and Conditions.

GENERAL INFORMATION

The personal data of the users and visitors of Laundry Colony that are collected and processed through:

• Laundry Colony (Mobile App)

• https://laundrycolony.com

Will be under responsibility and in charge of:

• Eclypia OÜ (Estonia)

• hello@laundrycolony.com

(Hereinafter referred to as “Laundry Colony“). 

TYPES OF INFORMATION GATHERED

The information we learn from customers helps personalize and continually improve your experience at Laundry Colony. Here are the types of information we gather:

Information You Give Us. You provide information when you download the application, register as a user, use the services, pay for subscriptions, interact with us via social media or communicate with us throw the website or the app. As a result of those actions, you might supply us with the following information:

• User name (Display name)
• Location (GPS)
• Email address
• Payment Information
• IP address

Laundry Colony will not collect any personally identifiable information about you, unless you provide it.

Device Identifiers: We or our service providers and partners may automatically collect your IP address or other unique identifier for the computer, mobile device, tablet or other device you use to access the website and app, including the hardware model and mobile network information. A Device Identifier is a number such as a mobile advertising identifier (Android AAID or Apple IDFA) that is automatically assigned to your Device when you access a website or its servers or an application, and our computers identify your Device by its Device Identifier. We may use and share with third parties Device Identifiers to, among other things, administer the website and App, help diagnose problems with our servers, analyze trends, provide attribution metrics to our advertisers and partners, track users' web page movements, help identify you, and gather broad demographic information for aggregate use.

Location Information: We may collect or infer information about the general location of your Device when you access or use the App; or if you choose to turn on your Bluetooth, Wi-Fi or other geolocation functionality when you use the App, subject to your consent, the App may collect, infer, and use more precise geolocation information. We may use and share your location with certain third-parties for analytics, attribution and advertising purposes.

GOOGLE Firebase Crashlytics and Analytics. We use Google Firebase Crashlytics and Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Firebase Crashlytics and Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Firebase Crashlytics and Analytics collection of data to enhance the website and improve our service.

HOW WE USE YOUR INFORMATION. 

In general, we use the information we collect primarily to provide, maintain, protect and improve our current app, website and services. We use personal information collected through our website and app as described below and described elsewhere in this Policy to:

• Identify you as a user in our system.
• User Registration.
• Provide the services.
• Locate users through GPS.
• Process subscription payments.
• Provide you with access to certain areas and features of the website and App.
• Improve our app and website, and how we operate our business.
• Understand and enhance your experience using our site.
• Respond to your comments or questions and for our Support team to provide service;
• Send you related information, technical notices, updates, recommendations, features that match your interests, security alerts and support and administrative messages.
• Communicate with you about upcoming events and news about products and services offered by Laundry Colony and our selected partners, and for other marketing purposes of Laundry Colony.
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

COOKIES

When you visit Laundry Colony website, we send one or more cookies.

What are cookies?

“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before.

Cookies are very common web technology; most websites use Cookies and have done for years. Cookies are widely used in order to make websites work more efficiently, as well as providing information to the owners of websites.

Cookies are used to measure which parts of the website people visit and to customize your experience. Cookies also provide information that helps us monito and improve the website’s performance.

Refusing or withdrawing consent to the use of cookies

If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies (see below), you may not be able to access or use all or parts of the functionalities of the Laundry Colony website.

Our Cookies are used for the following purposes:

Strictly Necessary: These Cookies are essential for Laundry Colony website to perform its basic functions. 

Functionality: These Cookies are used to store preferences set by users such as account name, language, and location. This allows Laundry Colony website and App to provide you with personalized features.

Security: We use these Cookies to help identify and prevent potential security risks.

Analytics and Performance: Performance Cookies collect information on how users interact with our website and App, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.

Advertising: These Cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our website and App. These are set by Laundry Colony and trusted third party networks and are generally persistent in nature.

HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include sending email, analyzing data, process payment subscriptions, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers. In the event that Laundry Colony creates, merges with, or is acquired by another entity, your information will most likely be transferred. Laundry Colony will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.

Protection of Laundry Colony and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Laundry Colony, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Laundry Colony uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website and App. We may also use aggregated anonymous information to provide information about the Website and App to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

Laundry Colony follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Laundry Colony receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Laundry Colony strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We describe these rights below:

• Access and Porting: You can access of your information by contact us.
• Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us. 
• Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
• Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
• Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

CHILDREN’S ONLINE PRIVACY PROTECTION 

We are in compliance with the requirements of the GDPR (General Data Protection Regulation) Regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age.

EDITING AND DELETING INFORMATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.

To opt-out of Laundry Colony email, follow the instructions included in the email. Your request should be processed within 48 hours.

SUPPLIERS AND OTHER THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Laundry Colony collects from you. If you disclose your information to others, whether other users or suppliers on Laundry Colony, different rules may apply to their use or disclosure of the information you disclose to them. Laundry Colony does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Laundry Colony is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Laundry Colony site. Laundry Colony encourages you to ask questions before you disclose your personal information to others.

YOUR CONSENT AND CHANGES

By using the website and download the App, you consent to the collection and use of information by Laundry Colony as set forth in this Policy. If we decide to change our Policy, we will post those changes on this page so that you will always be aware of what information we collect, how we use it, and under what limited circumstances we disclose it. Continued access or use of the Website and App shall constitute your express acceptance of any modifications to this Policy.

CONTACT US

If you have questions or concerns about these Privacy Policy and the handling and security of your data on this site, please contact us throw our support page or contact at:

hello@laundrycolony.com